30-Day Money-Back Guarantee
We want you to love your EagleRide™. If you don't, you have 30 days from the day your order is delivered to ask for a return.
Damaged or faulty items
If your projector arrives damaged or doesn't light up, email us with your order number and a photo or short video. We'll send a free replacement or a full refund, and you won't pay any return shipping.
Change of mind
Also fine within the 30 days, as long as the lights are in good condition with all their parts. In that case the return shipping cost is covered by the customer.
How to start a return
Email angelkarlo98@gmail.com with your order number. Please don't send anything back before we reply with the return instructions.
Refunds
Once your return is approved, the refund is issued to your original payment method. Depending on your bank, it usually shows up within 5–10 business days.
Add-ons
Shipping Protection is refundable only if the full order is refunded before it ships.